![]() ![]() However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests (b) enforce my agreements, terms and policies (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues or (d) protect the rights, property, and safety of my customers, or others. I will share your personal information with these third parties, but only to the extent necessary to perform these services.Ĭompliance with laws. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use. I share your personal information for very limited reasons and in limited circumstances, as follows:Įtsy. Information about my customers is important to my business. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use. I use your information to provide the services you requested and in my legitimate interest to improve my services and 2) Compliance with the Etsy Seller Policy and Terms of Use. ![]() If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.Īs necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I rely on a number of legal bases to collect, use, and share your information, including:Īs needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support. Why I Need Your Information and How I Use It Your information may be shared with Royal Mail or USPS, should I need to chase up or claim for a missing or delayed parcel. Transaction e-mails and certificates of posting will be kept for 90 days. Part of your postal address will also be stored on a certificate of posting. Your name and postal address are stored on my Etsy account and in my Yahoo Mail account in a transaction email. I cannot view your email address or payment information. Your name and address are used to allow me to send your order to you. You may also choose to provide me with additional personal information (for a personalised card, for example), if you contact me directly. To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
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